Gaming is for enjoyment — not stress. At hgyz, we want you to have fun within your limits. The tools and guidance for responsible gaming are right here.
Online gaming is a form of entertainment. At hgyz, Live Casino, slots, or bingo — it's all meant to be fun. But like any leisure activity, gaming requires boundaries. Responsible gaming means taking care of your time, money, and mental well-being.
Many people in Bangladesh turn to gaming to unwind from everyday stress. But sometimes that habit can grow without you noticing. hgyz believes an informed player is the best kind of player — which is why we're not just here to entertain you, we're here to keep you safe too.
On this page you'll find: how to set limits, signs of addiction, when to take a break, and where to turn for help. hgyz's responsible gaming policy isn't just on paper — we genuinely live by it.
Gaming should be a source of joy, not distress. If you ever feel like gaming is controlling your life — that's not fun anymore, that's a problem. We're here to help you through it.
To build a culture of responsible gaming at hgyz, we provide several tools on every account. They're completely free to use and can be turned on or off at any time. Staying protected has never been easier — all it takes is a little awareness.
If you answer "yes" to any of the questions below, please talk to us.
Hgyz follows these six principles strictly to protect every player.
Only play with money you can afford to lose. Set a firm budget before you start and stick to it — that's the first step toward responsible gaming.
Playing for extended periods reduces focus and decision-making ability. Set a daily or per-session time limit. hgyz's timer feature makes it easy to stay in control.
If you'd like to take a temporary break from the platform, use the self-exclusion option. It can range from 7 days to 6 months — fully under your control.
Review your gaming history. Your complete win/loss record is available in your hgyz account. Knowing the facts makes it easier to make the right decisions.
Hgyz does not allow anyone under 18 to register. Parents are encouraged to enable parental controls on their devices to keep the whole family safer.
You don't have to face problems alone. The hgyz support team is here to help, and we can connect you with professional counseling referrals when you need them.
You can access all these tools directly from your account — no hassle involved.
Set a maximum daily, weekly, or monthly deposit amount. Once set, it cannot be easily increased — a 24-hour cooling period applies.
Set a limit on how long you play in one session. Once the time is up, you'll be logged out automatically.
Temporarily suspend your account for a set period. Breaks can range from 1 day to 6 weeks.
If you want to close your account long-term or permanently, contact support. We respect the courage it takes to make that decision.
At scheduled intervals, you'll be reminded on screen how long you've been playing and how much you've spent.
Set up your protection settings in just a few steps.
Log in to your hgyz account and go to the profile menu.
Look for the "Responsible Gaming" option in your settings.
Deposit limit, time limit, or cooling-off period — choose whichever you need.
Enter a specific amount in BDT or number of hours, then set the period (daily/weekly).
Save your changes. The limit will take effect immediately.
Lowering your limit takes effect immediately. Increasing it requires a 24-hour waiting period — this is intentional, and it's there to protect you.
If you notice any of the signs below, it's important to take them seriously. Don't ignore them.
Responsible players follow these habits.
Gaming is never a way to solve financial problems. If you find yourself thinking that one big win will fix everything — it's time to step back from that mindset. hgyz is always honest: there are no guaranteed wins.
Hgyz strictly prohibits anyone under 18 from using the platform. This is both a legal requirement and a moral responsibility we take seriously.
Date of birth is verified at registration. Age must be confirmed again via a valid ID before withdrawals. If an account is found to belong to a minor, it is closed immediately and all collected data is deleted.
We urge parents to use parental control software on their devices and stay aware of their children's internet activity. If you have any concerns, contact our support team right away.
Accounts for anyone under 18 are strictly prohibited at hgyz. Providing false information during age verification will result in permanent account closure and forfeiture of all balances.
If you suspect your child is using hgyz or any other online gaming platform, contact our support team. We'll act quickly.
The most frequently asked questions about responsible gaming, answered.